Shipping Policy

At Irene Living, we keep our shipping process simple and transparent for all orders across the United States.

Order Processing

Once your order is placed, we begin preparing it promptly. Orders made before 5:00 PM (GMT−6) are processed the same day, while those placed later are handled on the next business day. Standard processing time is between 0–2 business days (Monday to Friday). During busy seasons, holidays, or special promotions, slight delays may occur.

Delivery Estimates

After dispatch, delivery typically takes around 6–10 business days (Monday to Friday). Shipping times can vary depending on your location, carrier workload, and external factors outside our control.

Shipping Cost

We offer free shipping on all orders within the United States. No minimum order value is required.

Tracking Information

As soon as your order is confirmed, you will receive a confirmation email. Once your package is shipped, tracking details will be sent so you can follow your delivery using the provided link.

Shipping Partners

We work with trusted carriers such as USPS, UPS, DHL, and other regional delivery services. The carrier is selected based on your delivery location and the most efficient option available.

Possible Delays

If your order has not arrived within the expected timeframe, please allow an additional 2 business days for tracking updates. In some cases, tracking information may take time to reflect movement while the package is in transit.

Order Cancellation

If you need to cancel your order, please contact us immediately at support@ireneliving.com. Cancellations are only possible before the order has been processed or shipped.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please reach out to us at support@ireneliving.com with clear photos and a short explanation so we can assist you quickly.